Testimonials

Join one of our many clients in saying…  ‘Why didn’t I do this earlier?’

Over the years we have built a reputation for being reliable, efficient and trustworthy and for adding genuine value to our client’s businesses - but what really counts is the difference we have made. Here is what some of our clients have to say about the support we’ve provided.

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It is invaluable having a VA working alongside...
"For over a year, Louise has been providing me with VA services. Indigo Eleven have been able to dovetail into the business, supporting me with tasks such as monthly invoicing and new customer project delivery. It is invaluable having a VA working alongside, who is able to free up administrative time, allowing me to concentrate on business development tasks.

The external view of business process is also extremely useful, highlighting areas for improvement. We will continue working with Louise and her team to improve the onboarding of new customers, as the next evolution of our working relationship." (Chris Smith, Peterborough Telecom – VA Services).

...very efficient, knowledgeable and responsive.
"Chef de la Maison worked with Indigo Eleven to help get our customer database into a CRM before setting up some MailChimp marketing campaigns.  Louise and Sara were very efficient, knowledgeable and responsive. We look forward to working with them again.” (Nathan Higgins, Chef de la Maison - CRM Management and Marketing Projects). 

We've been really happy with the service...
"I've been working with Indigo Eleven and Louise for over a year. They've provided excellent support to Trust Inclusion, including client account management, training programme management, training portal build and management, and general administration. We've been really happy with the service they've provided for us." (Johan Jensen, Trust Inclusion - Project Support and VA Services).

...feels like a true extension of our team
"Louise has been an invaluable support to The Local View business expos, both behind the scenes and on the day. She welcomes exhibitors and visitors, shares information about workshops and presentations. Her key role managing visitor tracking and data collection was carried out with great accuracy and care. Highly organised, methodical, and detail-focused, Louise feels like a true extension of The Local View team, and we greatly value her contribution.” (Sara Hemp, The Local View - VA Services and Event Support).

...responsive, organised and customer focused service
“Louise is simply brilliant. She provides a responsive, organised and customer focused service and everyone who deals with her feels well informed and supported. I've really valued her support and it's been invaluable for our business growth. Highly recommended.” (Mandy Coalter, Talent Architects – VA Services).

A delight to work with!
"Indigo Eleven offers an efficient and accurate service. Having used them over multiple years, Louise and her team proved that they could proactively handle the operational tasks we needed doing. The surprise benefit was that they were also able to take on a complex licence renewal process. A delight to work with!" (Don Wild, CRM Insights - VA Services).

..they were really supportive
"Indigo Eleven worked with me on a very difficult education project. They were really supportive, Donna was able to share my technology and helped me set up difficult meetings. It really worked for me, thanks for the help.” (Richard Wishart, Delivery Management Ltd - PA Support and Project Support).

...efficient, affable and highly organised
"It’s been great having Louise’s regular and professional input into my projects. She is very efficient, affable and highly organised. Louise’s help has released me to focus on the areas that I need to, confident in the knowledge that the day-to-day running and oversight of matters are being taken care of." (Neerja Jain, Kidney Research UK - PA Support and Project Support).

...a great support to my business
“If you’re looking for a professional, responsive VA service… look no further as Louise and her team are all of that and more. I’ve been working with Indigo Eleven for over a year now and have found them to be a great support to my business. It’s been great to be able to discuss a project with Louise and see it delivered with the minimum of fuss… projects that would have stayed in my notebook if it wasn’t for Indigo Eleven.” (Gerard Duggan, Utilitrack - CRM Management, PA Support and Marketing Projects).

...full of good ideas – they know their stuff!
“I would enthusiastically recommend Indigo Eleven to friends, family, colleagues and business contacts. Louise and her team have helped our business immensely in many different areas. They are really responsive, professional and full of good ideas – they know their stuff!

We outsourced a number of CRM related tasks to Louise to manage throughout the month so that my time as a Director could be spent focussed on preparing for and delivering sales related activities. Within the first couple of months of having this support in place, I personally saw a marked increase in terms of productivity and it’s great knowing that time-consuming, but important client administrative processes and activities are being taken care of.” (Mike Basketter, CRM Insights - CRM Management and PA Support).

...trustworthy, reliable, knowledgeable
“Indigo Eleven initially helped me with setting up a MailChimp account back in 2017. Over two years later Louise and Sara have become instrumental in helping me with research, marketing strategies, MailChimp campaigns, social media support, graphic design projects, copywriting and website updates.

I can highly recommend them to any small business. They are very trustworthy, reliable, knowledgeable and great to have to around to get the work done that otherwise I wouldn’t have the time or be able to do myself.” (Trevor Smith, Trevor Smith Design - Virtual Assistance, Graphic Design, Website Maintenance, Marketing).

...and add huge amounts of value to my business
“I can’t recommend Louise and the team at Indigo Eleven highly enough, they are amazing to work with – friendly, professional, efficient and add huge amounts of value to my business by giving me perfectly fitting admin and marketing solutions that I just would not have the time or skills to complete!” (Laura Colton, Mosaic People Ltd - Virtual Assistance, Graphic Design, Marketing).

...superlative level of support
“I have known Louise for a number of years, as a dedicated member of the Peterborough PA Network. I put a plea out on Twitter for some very short notice graphic design support for four banners and a double-sided leaflet and Louise and Sara came to my aid. I received a superlative level of support, from brand guidelines, to design advice, to contacting companies for logos, not to mention a full set of banners and leaflets that we will be proud to stand in front of at our events.

I would have recommended Louise before we worked together, based on personality and work ethic alone, but I am very pleased to be able to recommend Indigo Eleven’s work too, now that we’ve had the chance to work together. I look forward to working on our next project together and being able to give Louise more notice for that one!” (Bethany Fovargue, NOVUS/The Chartered Institute of Logistics and Transport - Graphic Design Services, Leaflet Design, Exhibition Banner Design).

...indispensable and leading part of my team
“I was recommended Louise whilst looking for a VA to help me scale my investments and to ensure I had someone well organised and reliable to chase down issues which can otherwise distract and steal time when you’re trying to focus on other priorities. Louise has become an indispensable and leading part of my team, and combines never ending good cheer and energy with priceless determination in pursuit of sometimes tortuous levels of detail.

If you’re considering a VA, don’t waste time thinking about it, the decision will change your life. You will quickly wonder how you ever coped before! I spoke to a number of VAs before finding Louise. It’s a very personal fit and I am very happy I came across her.” (Mike Davis - Delta London Asset Management Ltd, PA Support, CRM & Project Management, Marketing Services).

...efficient and accurate, and clearly communicates progress
“Louise at Indigo Eleven helps me with a variety of tasks from updating information on our CRM system to marketing and PR activities. She is very efficient and accurate, and clearly communicates progress. This means I can delegate jobs I don’t have time for, and trust that the job gets done. It is vital for me to focus on the strategy of my growing CRM business, and outsourcing to Louise means I get a huge slice of time back without the hassle of recruiting and training internal staff.

Louise always has a smile and is a delight to work with. Highly recommended.” (Don Wiid, CRM Insights - Internet Research, Marketing Services, CRM Management).

...quickly got to grips with the project and CMS
“We engaged Louise to manage our new website development project. Three external agencies were involved at various stages and a number of staff from Kidney Research UK. This large and business-critical project was expertly managed by Louise, who co-ordinated all the parties and drove hard to get the result. Her work ranged from agency management to hands-on web content creation and editing.The learning curve was steep, but Louise quickly got to grips with the project and CMS, and helped us to deliver a successful outcome.” (Peter Storey, Kidney Research UK - PA Support, Project Management, Marketing Projects).