I have known Louise for many years, and with more and more work on, I finally needed all the help I could get! With invoices to chase, emails and letters to write, contacts to update in our CRM etc. I was falling behind with general admin tasks – which caused me a lot of stress.

Working with a Virtual PA helped alleviate that stress and regain control over my day-to-day. I can highly recommend Louise and her team to help balance things out – she is quick to respond and absolutely on the ball!

Jackson Howell, Riselabs

Indigo Eleven initially helped me with setting up a MailChimp account back in 2017. Over two years later Louise and Sara have become instrumental in helping me with research, marketing strategies, MailChimp campaigns, social media support, graphic design projects, copywriting and website updates.

I can highly recommend them to any small business. They are very trustworthy, reliable, knowledgeable and great to have to around to get the work done that otherwise I wouldn’t have the time or be able to do myself.

Trevor Smith, Trevor Smith Design

I can’t recommend Louise and the team at Indigo Eleven highly enough, they are amazing to work with – friendly, professional, efficient and add huge amounts of value to my business by giving me perfectly fitting admin and marketing solutions that I just would not have the time or skills to complete!

Laura Colton, Mosaic People Ltd

Louise and Clarian H&S Training and Consultancy have been working together for some time now, including networking, business events and now as my Virtual PA. Louise and her team are very knowledgeable in many areas of business, especially with the marketing side of things and how best to get your message out there into the public domain.

Indigo Eleven are a great small business to work with; Louise is trustworthy, reliable, delivers on time and a nice person to work alongside. Highly recommended by Clarian H&S Training.

Ady Slack, Clarian H&S Training and Consultancy

Louise has helped me out a couple of times and my experience of her has always been excellent. She responds promptly, gives full answers to any queries I have, and is obviously very focused on doing the best job she possibly can for her clients.

On one occasion she was unable to help me herself, but generously put me in touch with another VA. When Louise and I were finally able to work together, she turned around a small project for me very quickly and efficiently. I was delighted with her work and with the experience of working with her.

Stuart Reid, Stuart Reid Consulting

I used Louise’s services recently as I had a highly administrative task that had been hanging over my head for months – mainly getting all my networking contacts and business cards into a usable database.

It was an absolute pleasure working with Louise; she was very efficient, very communicative and I felt confident in her honesty when it came to the amount of time she had worked on my project. She even spent extra time on the project to get it finished, without charging for it.

I was really happy to use Louise – she took a headache away from me and I would highly recommend her services. Louise is efficient, friendly and her pricing is very reasonable.

Mary Gilbey, Anglia Translations Ltd

Louise took the time to understand our business and what help we needed before suggesting systems that could make us more efficient. Louise and her team also helped set up our new customer relationship management (CRM) system and email marketing for our business and ensured we are GDPR compliant.

We have been so impressed with Indigo Eleven’s professional approach and attention to detail, they are a real asset to any business they support.

Sherryl Cousins, Cousins Safety Ltd

I have known Louise for a number of years, as a dedicated member of the Peterborough PA Network. I put a plea out on Twitter for some very short notice graphic design support for four banners and a double-sided leaflet and Louise and Sara came to my aid.

I received a superlative level of support, from brand guidelines, to design advice, to contacting companies for logos, not to mention a full set of banners and leaflets that we will be proud to stand in front of at our events.

I would have recommended Louise before we worked together, based on personality and work ethic alone, but I am very pleased to be able to recommend Indigo Eleven’s work too, now that we’ve had the chance to work together.

I look forward to working on our next project together and being able to give Louise more notice for that one!

Bethany Fovargue, NOVUS/The Chartered Institute of Logistics and Transport (UK)

Since Louise joined The Business Network Peterborough she has provided a number of services to me as the host. She has provided admin support to help me with mailshots and follow-up work for two business exhibitions. Her work has saved me a huge amount of time and allowed me to focus on the areas of my business that need my personal attention. Louise also helps me at my monthly networking lunches with setting up the event and managing it. In addition, she also provided me with support at my most recent business exhibition, The Peterborough Biscuit, where she was invaluable.

I highly recommend the services of Louise and her company Indigo Eleven.

Simon Coy, The Business Network

We approached Indigo Eleven after we were awarded a contract which would otherwise have been an administrative burden. Louise and her team grasped the project and seamlessly transcribed our reports efficiently and accurately. With a mix of one-to-one conversations and software / IT solutions the whole package was tailored to our needs overnight.

I would not hesitate in recommending Louise and her team to anybody.

Chris Smith, GBS Health and Safety Services Ltd

The service from Louise and the team at Indigo Eleven has been brilliant. We needed an interview transcript turning around very quickly to meet a publication deadline and the team were both responsive and diligent in ensuring we got everything we needed on time and for a very good price.

Rebecca Mills, Opportunity Peterborough

I contacted Louise at Indigo Eleven for help with a specific project. We were looking for someone to set-up an email marketing system for us, with the end goal of sending our first newsletter before Christmas. Louise and Helen managed this task very efficiently; they designed and created a branded email template for us and added a MailChimp newsletter sign-up function to our website. They made sure that the whole system was set-up and running and our first mailing was sent by the agreed deadline.

This successful project would not have been possible without the expertise from Indigo Eleven. I was very impressed by the service they provided; they listened, understood our brief and managed the project effortlessly, they provided ideas and recommendations along the way, and sent a summary activity report following the delivery of our mailing with some additional advice on next steps.

If you’re looking for some virtual business support, I would absolutely recommend having a chat with Indigo Eleven to see how they can help you. We are now looking forward to continuing to work with Louise and her team during 2018.

Trevor Smith, TCS Architectural Design Ltd

Louise has worked with me as a Virtual Assistant for the last few months. She’s responsive, very professional and always delivers to an extremely high standard. She has helped me with a variety of jobs – from arranging an event which I hosted, to setting up my first email marketing campaign in MailChimp, to creating my business presentations.

Highly recommended and a great person to work with.

Ajay Sabharwal, Snacks By Aj

I’d been badly let down by another local company and Indigo Eleven not only got me out of what could have been a very deep and expensive hole, but turned around everything I needed, on time and more than efficiently.

I would not hesitate to use them again, or recommend them to anyone wanting a professional transcription service.

Peter Oakes Management

In the world of freelancing, it is essential to find good support. I am a firm believer in the VA role, so was delighted to meet Louise from Indigo Eleven. She supports me with great methodology and accuracy which are simply essential. I can thoroughly recommend Louise.

Les Howard, Vat Advice

Louise has worked with me for over the last 4 years as a Virtual Assistant. She’s responsive and very professional and always delivers to an extremely high standard.

As a working parent and busy business owner, her assistance has very often saved my sanity and allowed me to deliver customer projects on time. Thanks Louise!

Natalie Wilkins, Viva Talent

I was recommended Louise whilst looking for a VA to help me scale my investments and to ensure I had someone well organised and reliable to chase down issues which can otherwise distract and steal time when you’re trying to focus on other priorities. Louise has become an indispensable and leading part of my team, and combines never ending good cheer and energy with priceless determination in pursuit of sometimes tortuous levels of detail.

If you’re considering a VA, don’t waste time thinking about it, the decision will change your life. You will quickly wonder how you ever coped before! I spoke to a number of VAs before finding Louise. It’s a very personal fit and I am very happy I came across her.


I contacted Louise for some help with internet research and MailChimp projects. She and her team did an excellent job, following my instructions, making great suggestions and producing exactly what we required.

Communication was easy, fast and thorough. I have no hesitation in recommending Louise and her team – we’ll certainly be using them again soon.

Gill Searl, Linguagloss

I contacted Indigo Eleven to undertake an assessment of the health and safety requirements of my business. The level of service was exceptional, I felt Louise went the extra mile to understand what was needed carrying out industry specific internet research and she also found a number of training courses which I could attend.

I would recommend Indigo Eleven to anyone and will certainly be using the company again.

Lee Flood, LNF Cleaning Services

It’s been great having Louise’s regular and professional input in a variety of ways into my projects. She is very efficient, affable and highly organised.

Louise’s help has meant that I can be released to focus on the areas that I need to, confident in the knowledge that the day-to-day running and oversight of matters are being taken care of.

Neerja Jain, Kidney Research UK

Louise has been invaluable in helping us with everyday internet research jobs and setting up our MailChimp account. Research tasks have included sourcing local dog boarders, fuel suppliers to finding mortgage advisor’s and searching for small business start-up funding. Louise is friendly, efficient, good at communicating and always happy to do further work around a particular task if required.

I would highly recommend Louise to help remove some of the workload of everyday life.

B. Ciesielski and S. Parker

I can safely say that Louise has transformed my business. She has a knack of seeing what I needed, suggesting various options and then implementing them. All of these changes were ‘pain-free’ and subsequently her organisation of my workload has allowed me to become more successful.

I have since returned to Louise for another project and if she can’t personally help, she’ll know of someone who can – thanks Louise!

Julie Bickerton, Baby Nomad

Louise at Indigo Eleven helps me with a variety of tasks from updating information on our CRM system to marketing and PR activities. She is very efficient and accurate, and clearly communicates progress. This means I can delegate jobs I don’t have time for, and trust that the job gets done. It is vital for me to focus on the strategy of my growing CRM business, and outsourcing to Louise means I get a huge slice of time back without the hassle of recruiting and training internal staff.

Louise always has a smile and is a delight to work with. Highly recommended.

Don Wiid, Contact Edge CRM

I met Louise at a networking event in Peterborough and immediately found her very friendly, approachable and easy to speak to. Shortly after meeting Louise I asked if she could set up a call handling service for me to use whilst I was away on holiday. Louise arranged this quickly and efficiently at short notice; I received prompt email messages following each call, detailing the nature of the call. After my holiday, I decided to continue with the call handling service as it ensures that my calls are always answered, which is invaluable to me whilst I am busy delivering training or in meetings.

I would recommend Louise as I have always found her to be very pleasant, reliable and diligent.

Carla Sowinski, First Aid Confidence

As a busy Virtual Assistant my workload can be very heavy and I need the help of a resourceful, professional colleague. Louise fits this bill perfectly and has helped me with various research tasks in a timely, efficient and meticulous manner.

Louise is a pleasure to work with and an excellent communicator. I wouldn’t have any hesitation in recommending her!

Jacqui Dean, Key Virtual Assistance

Louise is a very efficient VA. She is thoughtful, polite and patient. She handles confidential information on a regular basis and I trust her implicitly.

Bridget Bath, Greenacres Chiropractic Centre

We engaged Louise to manage our new website development project. Three external agencies were involved at various stages and a number of staff from Kidney Research UK. This large and business-critical project was expertly managed by Louise, who co-ordinated all the parties and drove hard to get the result. Her work ranged from agency management to hands-on web content creation and editing.

The learning curve was steep, but Louise quickly got to grips with the project and CMS, and helped us to deliver a successful outcome.

Peter Storey, Kidney Research UK

Louise always provides excellent service. She is knowledgeable, conscientious and always professional. Louise has helped our business in several ways from marketing at events, back room administration, sale day support to advice on social media.

Whatever your business need, I would recommend Indigo Eleven without reservation.

David Townsend, Townsend Auction Galleries

Louise has been assisting us at Wingivers for a couple of years now. She started by helping our Business Manager and now she is responsible for a large part of our financial processes. Louise is fun to have in the team, diligent and gets on with her work with the minimum of supervision. She has made suggestions for improving our work processes and “gets” our business and what is important to us.

A fully recommended, helpful helper.

Antonia Maclean, Wingivers

Louise works with various clients of mine and provides a fantastic service. She is personable, approachable and very efficient.
Louise also has expert knowledge of systems such as CRM systems and can implement these into your business with ease allowing you to work with your clients.

I have no hesitation in recommending Louise if you require a Virtual Assistant.

Jade Pluck, Virtually Anywhere

The team at Indigo Eleven are highly professional and provided me with a first class transcription service. I was dealing with a complex and confidential matter that required an accurate and swift turn around on some important documentation. From the first point of contact through to the completion of the assignment the work was done diligently, on time and to a high standard.

I have no hesitation in recommending this company and its owner.

Richard Hughes, Click HR Consultancy